Booking and policies
What time is check-in?
Check-in is 3:00 PM.
What time is check-out?
Check-out is 11:00 AM, unless other arrangements have been made.
How do I make a reservation?
Book online or call the front desk at (928) 776-9963. All reservations are guaranteed with a valid credit card. We accept Visa, Mastercard, American Express and Discover at check-in. No checks or cash.
What is the cancellation policy?
A $35 per room non-refundable advance payment is collected at booking. Cancellations made less than 72 hours ahead are charged for the entire reservation, including early departures and no-shows.
Are big event weekends different?
Yes. Reservations for the Whiskey Off-Road, Fourth of July weekend, the Courthouse Lighting, Acker Night and New Year's Eve have a 30-day cancellation policy and a $35 per room non-refundable advance payment.
What occupancy is included?
Rates are for double occupancy (one or two people). Additional charges may apply for each additional person.
Is smoking permitted?
No. Smoking is not permitted anywhere in the hotel, and a $500 cleaning fee is charged per incident.
Are pets permitted?
Sorry, pets are not permitted.
Rooms
Does each room have a private bathroom?
Yes. Every guest room has its own private bathroom.
Is there a clawfoot tub in every room?
Eleven of our rooms have a clawfoot tub. The Speak Easy Room has a large regular tub.
Can I choose my room?
Yes. Pick your room when you book online, or call the front desk at (928) 776-9963.
Is the hotel accessible?
The guest rooms are on the second floor and reached by stairs only, so the hotel is not ADA accessible. The Speak Easy Room has an ADA bathroom.
Groups and events
Can I reserve a group of rooms?
Yes. Call the front desk at (928) 776-9963. Group reservations, stays longer than 4 nights, and bookings of 4 or more rooms require a 25% non-refundable advance payment, and cancellations made less than 72 hours ahead are charged for the entire reservation.
Can I reserve the whole hotel for a wedding or event?
Yes. Fill out our event inquiry form and our events team will follow up.
Parking
Where do I park?
Park on Montezuma Street (Whiskey Row) or in the free city garage at 135 S Granite St, directly behind the hotel. If you use the garage, you will get a code to enter through the back of the hotel.
